About
My name is Johnelle Johnson - Charles, Principal Mediator
With a lifelong passion for resolving conflict and fostering understanding, I bring a unique and compassionate approach to mediation services. I hold a Bachelor’s degree in Social Work and am on the path to becoming a licensed social worker. In addition, I have earned a Master of Business Administration (MBA), combining a strong foundation in human services with strategic leadership and business acumen.
My professional journey spans over 14 years as a certified special educator, school administrator and Texas CPS worker, where I have helped families, students, and staff navigate complex challenges with empathy, structure, and discretion. I also proudly operated a successful licensed childcare center for five years and continue to thrive as an entrepreneur, running multiple businesses that serve and uplift my community.
Mediation has been a natural part of my life—long before it became a formal title. Whether supporting parents in conflict, guiding colleagues through workplace disputes, or helping families find common ground, I have always served as a bridge to resolution. My deep experience in family dynamics, civil matters, and Child Protective Services (CPS) contexts uniquely positions me to provide thoughtful, culturally sensitive, and effective mediation.
At the heart of my work are three core values: Compassion, Confidence, and Confidentiality. These principles guide every interaction and ensure that each client feels respected, heard, and empowered throughout the mediation process.
Services
Mediation is a structured, voluntary process in which a neutral third party, called a mediator, helps two or more parties in conflict to communicate, negotiate, and reach a mutually acceptable agreement. Unlike a judge or arbitrator, the mediator does not make decisions or impose outcomes—instead we facilitate dialogue and support problem-solving.
Family Mediation
Helping families navigate sensitive issues such as separation, divorce, child custody, parenting plans, and elder care with respect, clarity, and confidentiality.
Civil Dispute Mediation
Neutral, confidential support to help parties reach fair and peaceful agreements. Convenient, confidential, and committed to your peace of mind.
Landlord/Tenant, Contracts, Small Claims are welcomed.
CPS Mediation
Child Protective Services (CPS) mediation aims to avoid the emotional and sometimes traumatic experience of having a child protective services termination trial. With the hope to resolve who the children will live with and what kind of visitation, possession, and access the child’s parents will have in the future.
Practice Areas
Divorce
A guided, neutral process to help couples reach fair and amicable settlements without the stress of litigation. Nexus Mediation facilitates productive discussions to resolve key issues like property division, finances, and future arrangements.
Cohabitation Agreements
For unmarried couples looking to define financial and living arrangements, mediation ensures a fair and transparent agreement. This process helps protect both partners and prevent future disputes.
Pre & Post Nuptials
A thoughtful, collaborative approach to defining expectations before or after marriage. Mediation allows couples to create fair agreements that strengthen trust and clarity in their relationship.
Custody Agreements & Parenting Plan
Helping parents create clear and practical parenting plans that prioritize the wellbeing of their children. Mediation fosters cooperative co-parenting by addressing custody, schedules and decision-making in a structured, solution focused manner.
Post- Divorce Mediation
Resolving conflicts that arrive after divorce, from clarifying agreements to addressing new concerns. This process helps both parties adapt to changes while maintaining a cooperative relationship.
Out-of-Court Negotiation Agreement
A structured approach to resolving disputes without going to court, saving time, stress and money. Nexus Mediation also works with Landlord/Tenant disputes, Business and HR disputes, and Real Estate disputes
Mediation Fees
300 US dollars
300 US dollars
300 US dollars
Our Approach
Mission Driven
Charles Mediation provides compassionate mediation to resolve disputes effectively. Our focus is on alternative dispute resolution methods tailored for civil, family, and CPS cases, especially for minority clients. With a qualified female owner, we assure a safe and respectful space for all participants.
